Plain language in the digital era
What is the role of plain language in the development of digital services? How does language work together with visual and interactive design? And what about terminology? PLAIN 2019 will attempt to answer these questions in our second concurrent session: Plain language in the digital era.
Terminology is the cornerstone of any professional language. Now, digital developments make terminology even more important. As more services become digitalised, we need to make sure that our use of terminology is consistent and precise. It must have the same perceived meaning. This is a precondition for digital services to work technically, but also functionally for the user.
The digital era has also made us more keenly aware that plain language is more than just text. Digitally, the scope of plain language encompasses user interfaces, design and visuals. To make sure that digital services are plainly understood, it is important to involve the user throughout the process.